IBM Information Management InfoSphere Services:

IBM Information Management InfoSphere Professional Services offers a broad range of workshops and services designed to help you achieve success in the design, implementation, and rollout of critical information integration projects. An overview of this range of services is depicted in below Figure

IBM InfoSphere Services overview

Based on that overview, we have listed a number of services offerings and their description in the below Table

Table : Services description

Services offerings Description


Staff Augmentation

and Mentoring

Whether through workshop delivery, project leadership, or mentored augmentation, the Professional Services staff

of IBM Information Platform and Solutions use IBM methodologies, standard practices, and experience developed

through thousands of successful engagements in a wide range of industries and government entities.

Learning Services IBM offers a variety of courses covering the IBM Information Management product portfolio. The IBM blended

learning approach is based on the principle that people learn best when provided with a variety of learning methods

that build upon and complement each other. With that in mind, courses are delivered through a variety of

mechanisms: classroom, on-site, and Web-enabled FlexLearning.

Certification IBM offers a number of professional certifications through independent testing centers worldwide. These

certification exams provide a reliable, valid, and fair method of assessing product skills and knowledge gained

through classroom and real-world experience.

Client Support


IBM is committed to providing our customers with reliable technical support worldwide. All client support services

are available to customers who are covered under an active IBM InfoSphere maintenance agreement. Our

worldwide support organization is dedicated to assuring your continued success with IBM InfoSphere products and


Virtual Services The low cost Virtual Services offering is designed to supplement the global IBM InfoSphere delivery team, as

needed, by providing real-time, remote consulting services. Virtual Services has a large pool of experienced

resources that can provide IT consulting, development, migration, and training services to customers for IBM

InfoSphere DataStage.


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